Hassle-Free Returns & Exchanges Policy

FM WORLDWIDE LLC highly wants to make our customers happy with our quality products. But sadly, if something is not right, we're here to help you out.

Timeframe for Returns

You have 30 days from the delivery date to request a return or exchange.Unfortunately, we’re unable to process requests made after this period.

Eligibility for Returns

To make yourself eligible for a return, the jacket must be in its original state. It should be unworn and have tags that are attached, and it should be in the original packaging.

Custom Orders

Please note that custom-made jackets are final sale and cannot be returned or exchanged.

What You’ll Need

To initiate a return or exchange, kindly provide your order number and the email address used at checkout.

How to Make a Return

Sending back? Please make sure to contact us at contact@fmworldwidellc.com for instructions. FM WORLDWIDE LLC will give you the right guide and exact return address through the procedure.

Refund Timeline

After receiving and inspecting the item that you returned, FM WORLDWIDE LLC will inform you of the position. If qualified, the exact amount will be processed to the payment method that you used while checking out within 7 business days.

Shipping Fees

FM WORLDWIDE LLC will bear the shipping charges for return. But note that the original shipping charges are non-refundable.

Want an Exchange?

In case the jacket arrives damaged or flawed, we will surely replace it. Immediately contact us at contact@fmworldwidellc.com, and we’ll take care of it.

Received a Damaged or a Wrong Item?

Mistakes aren't made on purpose-they just happen. Moreover, if you mistakenly received something wrong or damaged, contact us via contact@fmworldwidellc.com immediately. FM WORLDWIDE LLC will make it right without any further delay.

Questions?

Proud to serve you all! If you have any queries regarding the return, exchange, or refund, make yourself comfortable and contact us at contact@fmworldwidellc.com. We'll answer all your questions.